Frequently Asked Questions
Here are some of the most common things people ask me about my services and process. If you don’t see what you’re curious about, feel free to send me a message. I’m always happy to chat and help you figure things out.
A Site Usability Audit is a thorough review of your current website to spot any issues that might confuse your visitors or slow them down. I’ll provide detailed recommendations and notes for developers (or you!) to improve clarity, SEO, navigation, and overall user experience.
While I specialize in Squarespace, many recommendations and strategies apply universally. However, full change implementation services are tailored for Squarespace websites. If your site uses another platform, reach out and we’ll chat about what’s possible!
Project timelines vary depending on scope, but most audits take about 1–2 weeks, and full site designs usually take 4–6 weeks. Strategy consulting is ongoing and flexible based on your needs.
Strategy consulting involves one-on-one sessions focused on growing and optimizing your digital presence. We can cover content planning, layout advice, site maintenance, or Squarespace tweaks — all customized to your goals.
Both! I help improve and implement changes on existing Squarespace sites as well as design new sites from scratch. If you want to refresh your site’s usability or completely revamp it, I’m here for it.
I offer clear pricing packages upfront, with invoices typically sent via Squarespace or email. For consulting, there’s a monthly retainer option, and additional hours can be added as needed. Payment details will be outlined in your project proposal.
Usually, I’ll need access to your website (Squarespace login or credentials for your developer), your goals for the site, any brand guidelines, and any existing content you want to keep or update.
Absolutely! I provide tutorials and documentation tailored to your site, so you can confidently make updates yourself after our work together.
I focus mainly on usability and design strategy, but I can offer basic SEO advice. For content writing, I can recommend trusted partners or guide you on best practices.
Your satisfaction is a priority. I include revision rounds and encourage open feedback throughout the process to ensure the final product meets your expectations.
Both options are available! Many clients choose ongoing strategy consulting or maintenance plans to keep their site fresh and effective over time.
I typically use email and Google Meet for meetings, but I’m flexible! We’ll decide together what works best for clear, timely communication.
I’ll provide recommendations and strategies to make transitioning smoother. While I specialize in Squarespace, I’m happy to consult on how to migrate or adapt your site as needed.