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What RV Campgrounds Taught Me About Losing Customers
Nicole Berg Nicole Berg

What RV Campgrounds Taught Me About Losing Customers

On a cross-country RV move, I learned the hard way how bad campsite websites lose customers — locked bathrooms, missing booking buttons, and unclear info. In this post, I break down the UX principles behind it and show how small businesses can avoid the same mistakes online.

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Why Context Matters in Design
Nicole Berg Nicole Berg

Why Context Matters in Design

Big business sites and small business sites need different designs. Learn how context-driven UX—like Iceland’s shopping carts—creates success.

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